Linking IT Systems
Businesses often find that they have a number
of different systems which are critical to their business and contain crucial
information but cannot easily be linked together to share the information.
For example, a contact management system
contains the customers' address but this needs to be re-keyed into the accounts
system.
NISL has experience in integrating MS Windows-based applications to help
customers’ disparate systems better work together, allowing improved workflow
and staff productivity.
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Automate data input
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Handle enquiries quicker
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Automate repetitive tasks (Mail shots etc.)
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Get software packages to exchange information (e.g.
Accounts, Spreadsheets, etc)
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Improve reporting
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Improve links with suppliers & customers
Below are some examples of the work NISL has done in the past:
Case Studies
Pre-processing of customer
enquiries
The customer had a customer enquiries database based in Microsoft Access.
The customer enquiries came from a number of
sources:-
- and in a number of forms:-
NISL designed and developed a system where this data was collected and then quickly converted
into new enquiries in the customer enquiries database.
This removed the need for time-consuming manual entry of a large number of
enquiries into the customer enquiries database. All the sales staff had to do
was to collate the enquiries files together and then import the files to the customer
enquiries database at the click of a mouse.
The user then reviewed the entry on the database to determine what
action needed to be taken.
The system allowed for the user easily to add support for new file formats.
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